Cancellation Policy

At Ekart, we understand that sometimes plans change. If you need to cancel an order, we’ve made the process as quick and easy as possible—within certain timeframes and guidelines.

Order Cancellation Terms

1. Orders can be cancelled within 12 hours of placement or before they are shipped, whichever comes first.
2. Once an order has been processed or shipped, it can no longer be cancelled. In such cases, you may refer to our Return Policy after receiving the item.
3. Prepaid orders will be refunded to the original method of payment once the cancellation is approved.

How to Cancel an Order

To request a cancellation, please follow these steps:

1. Email us at support@yopmail.com with the order number and reason for cancellation.
2. Our team will confirm if the cancellation is possible and provide a confirmation response.
3. If the order is eligible, a refund will be processed within 5–10 business days to your original payment method.

Cancellation by Ekart

In rare cases, we may cancel an order due to:

1. Product unavailability
2. Payment issues or verification failure
3. Inaccurate shipping information
4. Suspected fraud or misuse

If we cancel your order, a full refund will be issued, and you’ll be notified via email.

Need Help?

For questions about your order or to initiate a cancellation, contact our support team:

📧 support@yopmail.com

📞 +91 00000 00000

Thank you for choosing Ekart.

We’re here to provide a smooth and flexible shopping experience, every step of the way.